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'Simple Change for Troubled Lives: Five Actions for Effective Help' - a proposal for a national strategy to tackle multiple and complex needs - is commended to the House of Lords by The Right Reverend Paul Butler, Bishop of Durham during the debate on welfare (3rd June 2015) in response to The Queen's Speech.

Why should we care about 60,000 people with multiple needs living seriously troubled lives? Because it's costing us all dearly. Support the @Framework_HA campaign 'Simple Change for Troubled Lives: Five Actions for Effective Help' advocating a national strategy to tackle multiple needs. This video shows what needs to be done.

Interview with Framework Chief Executive Andrew Redfern about the launch of the Simple Change campaign. Andrew was interviewed at Framework's London Road emergency accommodation along with service user Louise.

 “I could have been better helped if my problem had been recognised earlier.  It’s not just alcohol that’s a problem – it could be four or five different issues: you are dealing with the drink, with mental health, with physical health, with homelessness. There’s that many things you’ll be going everywhere, everywhere, everywhere.  So you need a single point of contact to give you the support you need.”

 “It was very rare to see the same person twice: you are explaining your story to many, many, many people.  I either wouldn’t score enough on their table of how alcoholic I was; or I didn’t have enough issues for that service to help me.    “There are a lot of people who I know of personally who have died on the streets never having accessed any kind of help.”

“The cost of my problems to society have been massive really. I’ve cost the probation service, the prison service, the court service, the mental health service especially and just society in general. “Because there was no integrated services back then – no one shop help and cure it just led me to constantly go flit from one service to the next, never quite putting all the pieces of the jigsaw puzzle together and so keeping that cycle going.”